Asked questions by you ...
How long does it take for us to receive our images and videos?
It would take between 2-3 weeks for images and videos to be completed and sent out. This allows us to give you the best quality and extra attention to detail to capture your special moment beautifully.
Do we have to pay a deposit?
We ask for a £50 deposit on all wedding packages. This is to reserve your day and to complete our administration work. The deposit is non-refundable.
How do we pay?
We usually like to have the remaining balance paid on the day in cash. We can also accept payments via PayPal and bank transfers.
What areas do you cover and are willing to travel?
We are based in Birmingham West Midlands although we are happy to travel across the UK and globally even if you want us to capture your days! We only ask for the cover on transport.
What do you include in your wedding photography package?
What we quote you we make sure you receive:
Our wedding photography packages include:
All high resolution images shot with a Canon 5D or 7D
Presentation USB containing professionally edited images
Images provided full size (for printing)
Any videos produced with be either 720, 1080p or 4k as standard.
We will always give you two video copies
Any photo book quoted is any bespoke package
How long will you photograph our day?
We work on an hourly based set time and if we have quoted you a given amount of hours we will honour this and cover those hours. On occasions ceremonies do run on an hour or so more and we will make sure we capture any additional times spent of task. It’s your day and don’t worry we will make sure we get everything
How many wedding photographs will we receive on the USB?
We will be capturing beautiful and creative images across the whole day and if we have quoted you a given amount we will honour the amount quoted. On occasions we may produce more and this will be added to your portfolio. All images will be presented on a high quality USB stick in a beautifully presented gift box.
Can we meet you before the wedding?
On most occasions we would love to meet you! On some occasions it may be difficult to meet up due to travel costs and timings. If this is the case, we love technology and would be happy to do a video conference via skype etc!
If we do meet:
· Meet your photographer so you feel more comfortable with who will support you on your big day
· We can go through your booking details
· Identify any potential changes to your big day
· Show samples of Legacy Creative Photography portfolio so you feel you are receiving the very best quality
What do we do if we cancel or wish to re-arrange dates?
Hopefully this will not happen although on some occasions cancellations do happen. We will not ask you to pay the whole mount but we will hold the deposit for the administration work undertaken. If you need to re-arrange dates, we will make sure we have the dates for you. We will need to notified of any date changes well prior to the wedding to ensure we have dates available.
What equipment do we use?
At Legacy Creative Photography we are crazily in love with cameras! We use the latest Canon DSLR cameras, lens, flashes and lighting equipment. We make sure we have ample batteries, SD cards and backup equipment to ensure no moments are missed on your big day
How does the booking process work?
We first need to check if we have the dates available for you. We ask for all clients to give us some details regarding locations and times required for the project. We will provide you will a quotation based upon the information provided and we do try to keep to the prices advertised in most cases. Once you are happy with the quote we take a £50 holding deposit to reserve your day. We will not double book with another client. The booking form is a contractual agreements and you must ensure you read the terms and conditions. Legacy Creative cannot be liable for any changes due to booking changes. The final balance we request you pay on the day.
How long does it take to get our images and film?
It usually takes about 2-4 weeks for us to fully edit and retouch images. We tend to post out completed projects to clients via the postal address provided on the booking form.
Legacy Creatives Photography copyright © 2018 Call 07950 692 254